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Crisis Communications
Crisis Contingency Planning
Leaders in sophisticated industries have strong incentives to appraise
their media vulnerabilities candidly in order to prepare against them
effectively. The most successful crisis management plans are those prepared
well in advance of an eventuality, ensuring the best possible alignment
of factual foundation, response channels, and reputation-management priorities.
A pharmaceutical developer must stand ready to explain any possible compromises
in complex global production-distribution chains. Industrial clients should
be prepared to account for workplace safety protocols in the event of
a worker’s serious injury or death.
Executing Crisis Response Strategies
Whether a crisis response strategy has been in effect for months or only
minutes, its execution must be aggressively managed through authorized
statements, press conferences, Web-based outreach or discussions with
individual reporters. CN’s quarter-century of experience with metro-New
York and national media ensures maximum preservation of client reputation
equity during difficult periods.
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